Frequently Asked Questions
What is 925 Sterling Silver?
925 Sterling Silver means the metal is 92.5% pure silver, with the remaining 7.5% being alloys (usually copper) for strength. It's the international standard for quality silver jewellery.
What does BIS Hallmark mean?
BIS Hallmark is the Bureau of Indian Standards certification that guarantees your jewellery is genuine 925 sterling silver, independently tested and verified.
How do I care for my silver jewellery?
- Store in a cool, dry place away from sunlight
- Avoid contact with perfume, lotions, and chemicals
- Clean with a soft dry cloth after wearing
- Remove before swimming or showering
What finishes are available?
All our jewellery is available in Silver, Gold (gold-plated over silver), and Rose Gold finishes — all at the same price.
Can I return my order?
Yes — we offer easy 7-day returns. Items must be unworn and in original packaging. Contact us to initiate a return.
How long does shipping take?
Orders are processed within 1 business day and shipped in 24 hours. Delivery takes 3–5 business days across India.
