Terms of service

These Terms of Service ("Terms") govern your access to and use of the Silvonar website and any purchase you make through it (the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

About Silvonar

Silvonar sells 925 sterling silver jewellery, hallmarked in accordance with Indian BIS standards, shipped from Ahmedabad, Gujarat, India.

Eligibility

You must be at least 18 years old, or using the Services under the supervision of a parent or legal guardian, to place an order with us.

Products & Pricing

We make every effort to display our products and pricing accurately. Prices are listed in Indian Rupees (INR) and are subject to change without notice. In the rare event a product is listed at an incorrect price due to a technical or typographical error, we reserve the right to cancel any order placed at the incorrect price, with a full refund.

Orders & Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, unauthorised or illegal activity, or errors in product or pricing information. You will be notified if your order is declined or cancelled.

Payment

Payment must be completed at checkout via one of our supported payment methods. All transactions are processed securely; we do not store your full payment card details.

Shipping, Returns & Refunds

Shipping timelines and charges are described in our Shipping Policy. Returns, cancellations, and refunds are governed by our Refund Policy.

Intellectual Property

All content on this site — including text, graphics, logos, product photography, and design — is the property of Silvonar or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

User Conduct

You agree not to misuse the Services, including attempting to gain unauthorised access to our systems, interfering with the normal operation of the site, or using the Services for any unlawful purpose.

Limitation of Liability

To the fullest extent permitted by law, Silvonar shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products purchased through them. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

Governing Law

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

Changes to These Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

Contact Us

Email: support@silvonar.com
Phone: +91 92657 36961
Address: 12 Nirgun Bungalows, Ramdevnagar, Ahmedabad 380015, India